Privacy Policy
A legal disclaimer
Privacy Policy: Allcastle Energy Ltd Effective Date: [2025]
1. Introduction - Allcastle Energy Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or contact us directly.
2. Who We Are - Allcastle Energy Ltd[Registered Office Address][Email Address][Phone Number]For any privacy-related queries, please contact us at: Ask.Energy@Allcastle.co.uk.
3. Information - We may collect and process the following personal data:
Information You Provide* Name* Company name* Email address* Phone number* Project information* Billing and invoicing details
Information Collected Automatically
When you use our website, we may collect:* IP address* Browser type and version* Device information* Website usage data through cookies or analytics tools.
4. How We Use Your Information. We use your information to:* Provide energy modelling and consultancy services* Respond to enquiries* Prepare quotations and contracts* Manage projects and communications* Process invoices and payments* Improve our website and services* Comply with legal obligations.
5. Legal Basis for Processing Under UK GDPR, we process personal data based on:* Contractual necessity* Legitimate business interests* Legal obligations* Consent (where required).
6. Data Sharing - We do not sell your personal information. We may share your data with:* Professional advisers* IT and cloud service providers* Payment processors* Regulatory authorities where legally required. All third parties are required to respect the security of your personal data.
7. Data Retention - We retain personal data only for as long as necessary to:* Deliver services* Meet legal, tax, and accounting requirements* Resolve disputes and enforce agreements.
8. Data Security - We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.
9. Your Rights Under UK GDPR, you have rights including:* Access to your personal data* Correction of inaccurate data* Erasure of your data* Restriction of processing* Data portability* Objection to processing* Withdrawal of consent. To exercise your rights, contact us at: Ask.Energy@Allcastle.co.uk
You also have the right to complain to the UK Information Commissioner’s Office (ICO):[Information Commissioner’s Office (ICO)](https://ico.org.uk?utm_source=chatgpt.com).
10. Cookies - Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
11. Third-Party Links - Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy - We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
13. Contact Us - If you have any questions about this Privacy Policy or your personal data, please contact: Allcastle Energy Ltd at Ask.Energy@Allcastle.co.uk or 0208-379-6899.